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About CMS

What We Do

Since 1978, CMS has been providing high quality monitoring nationwide. Today, Criticom Monitoring Services (CMS) is the largest wholesale alarm monitoring company in the United States, serving more than 3,500 alarm companies and their 800,000 customers. Our broad range of monitoring services includes response to security, fire, Personal Emergency Response Systems (PERS), environmental and interactive services such as two-way voice and remote video.

Our three UL Listed, FM Approved monitoring centers, located in California, Florida and New Jersey, are networked together to provide true national redundancy and best-in-class disaster recovery. Click here to learn more.

Newsroom

As the best wholesale monitoring provider, we’re in the forefront of security news.

May 3, 2011 –  CMS Announces Partnership with UPG and UPG’S Parts Club

Jun. 14, 2010 –  Criticom Monitoring Services to Participate in Electronic Security Expo this Week

Mar. 22, 2010 –  Criticom Monitoring Services to Participate in ISC West this Week

Oct. 28, 2009 –  CMS Announces New Wireless Video Surveillance Service

Oct. 28, 2009 –  Criticom Monitoring Services and CMS Capital Advantage to Participate in Electronic Security Expo this Week

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SECURITY MONITORING SERVICES, INC. D/B/A CRITICOM MONITORING SERVICES LICENSING INFORMATION. AL ALABAMA ELECTRONIC SECURITY BOARD OF LICENSURE, 7956 VAUGHN ROAD, SUITE 392, MONTGOMERY, AL 36116, TELEPHONE 334-264-9388; #837,1074,604; AR: ARKANSAS BOARD OF PRIVATE INVESTIGATORS AND PRIVATE SECURITY 1 STATE POLICE PLAZA DRIVE, LITTLE ROCK, AR 72209, 501-618-8600; #E02-044; CA: ALARM COMPANY OPERATORS ARE LICENSED AND REGULATED BY THE BUREAU OF SECURITY AND INVESTIGATIVE SERVICES, DEPARTMENT OF CONSUMER AFFAIRS, SACRAMENTO, CALIFORNIA 95814. CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE CONTRACTORS' STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT REGARDING A PATENT ACT OR OMISSION IS FILED WITHIN FOUR YEARS OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE REGISTRAR, CONTRACTORS STATE LICENSE BOARD, P.O. BOX 260000, SACRAMENTO, CALIFORNIA 95826; #ACO-6098; DE: #2010601309 #03-272, CSRSL-0016; FL #EF0000694; IL: #127-001359; MD: #107-907; MI: #60436T, 3601205924; NV: #E0314332009-1; OK; #1651; OR: #775615-96; TN: #1420, 1421, 558; TX: COMPLAINTS CAN BE FILED IN TEXAS WITH THE TEXAS COMMISSION ON PRIVATE SECURITY, 5805 LAMAR BLVD., AUSTIN, TEXAS 78752. TX #AMT-0040, B09792, ACR-2860; VA; #11-2554; WA: #602 812 155 © 2013 SECURITY MONITORING SERVICES, INC. ALL RIGHTS RESERVED. 10/13