Become a Dealer
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Visit us at booth #13099
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Experience |
No one has to tell you that in the alarm industry, experience matters. Each of our CMS Dealer Support managers has been with us for more than 15 years! We know the industry and we are constantly researching better ways to serve your business. We are there for your technical concerns with a level of experience that makes dealing with us a pleasure.
CMS Dealer Support representatives will help you manage your account base and solve any issues or concerns.
Our team is divided into two groups: CMS Data Entry and CMS Customer Service.
- Our data entry reps focus solely on entering account information, while customer service reps work strictly on the phone assisting dealers.
- Technical Support is available for installation questions, troubleshooting and general questions regarding alarm equipment, reporting formats and alarm communication.
We have designed our service schedule to accommodate your needs.
Dealer Support and Technical Support are ready to assist you:
Dealer Support
Monday - Friday: 7:00 a.m. - 11:00 p.m. (EST)
Saturday: 8:00 a.m. - 8:00 p.m. (EST)
Sunday: 11:00 a.m. - 7:30 p.m. (EST)
Tech Support
Monday - Friday: 8:00 a.m. - 8:00 p.m. (EST)
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