Remote Video
The concept is simple - view, record, and retrieve video anywhere, anytime! CCTV cameras connected to a video transmission device can be viewed remotely using software and standard phone lines. The protected site’s cameras as well as video storage devices can be accessed remotely by our monitoring center.
With the addition of Two-Way audio speakers and microphones, the system becomes interactive giving our video monitoring reps the ability to communicate directly with the customer. The applications for remote video are endless and have enormous benefits!
How It Works
Hardware required for a remote video system includes:
- CCTV Camera(s)
- Video transmission box
- Optional: Video storage
The quality of the picture ultimately viewed by the end user or monitoring center is as good as the camera at the site.
Communications
Video can be accessed remotely via regular telephone lines, DSL, Cable modems, or the Internet. Communication types are based on the availability from the manufacturer as well as availability at the site.
Software
Each manufacturer has similar software that will allow end users and CMS the ability to dial a site to:
view live video on demand
store video
control pan tilt zoom (PTZ) cameras
view live video upon alarm activation
view pre & post alarm video
Applications
Automobile Dealerships
Banks
Convenience Stores
Electric Power Generation Plants
Fast Food / Retail
Financial Institutions
Water Treatment Plants
Remote Sight
Remote Video gives CMS the ability to see customer sites. With sight comes valuable, detailed information that helps us verify situations and determine appropriate actions.
| | Hold Up: In a hold up situation, we remain silent and dispatch immediately while recording cameras. Operators relay details to authorities as they happen. |
| | Suspicion: A separate device can be added so customers can alert the monitoring center if they encounter a suspicious person. Using the two way audio speakers and microphones, our operators communicate with the customer to determine necessary actions. This also alerts everyone that the site is being watched and recorded. |
| | Burglary: In the event of a burglary alarm, we can verify the cause of the alarm using pre-alarm recorded video. This helps reduce false alarms and allows us to give the responding authorities more information, which usually results in a faster response. |
| | Custom Scripts: We use scripts based on the situation which can be customized to meet specific needs of the application. |
| | Benefits of alarm video verification:
- Live, verified, on-site information
- Intelligent dispatch to authorities
- Direct communication with the customer
- Reduced false alarms
- Safer environment for employees and customers
- Pre & post alarm activity
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Remote Watchman
Using remote video and two way audio, CMS proactively dials into a customer’s site to provide guard tours. We can view, record, and relay information 24 hours a day and be in more than one place at a time.
| | Audible Check Ins: We announce that we are watching and recording the site, which helps reduce internal theft. Using a check list, prepared by the customer, we offer real-time quality control and e-mail reports of our tour including snap shots. Tours can be scheduled or random and can be requested via e-mail for immediate response. |
| | Silent Check Ins: For covert situations, we remain silent and review the custom check list providing the same reports and schedule flexibility. |
| | Storage: On site and off site storage of tours provides a real picture of the tour, not skewed by personal opinion. Access is also 24/7/365 |
| | Reports: Access to reports is easily accomplished using the internet or e-mail depending on the system installed. |
| | Notification: Once a tour is complete, we can notify a custom call list via telephone or e-mail and alert them to specific conditions at the site. |
| | Benefits of practice check ins
- Reliable, cost effective replacement for guards
- Invisible, remote guard vs. live guard
- 100% objective perspective
- Real time quality control
- Multiple sites covered at one time
- Verification of processes and procedures
- Reduced internal theft
- Flexible scheduling
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Remote Control
Control is one of the greatest benefits of remote video. With instantaneous information directly from the site, owners and managers have the opportunity to react quickly and control potentially uncontrollable situations.
| | Remote Management Team: CMS is an extension of the customer’s management team. We can view multiple locations without travel expense and time loss, enhancing the quality control process, checking processes and procedures and recording critical information. |
| | Access Control: Enhance access control systems and open & close services with positive video verification. Control doors, gates, and man-traps with built-in relays. |
| | Relays: Using relays, control multiple devices such as lights, HV/AC units and alarm systems |
| | Benefits of remote control:
- Verification of processes and procedures
- Gauge sales performance, volume and customer traffic
- Validate employee’s location, responsibilities and time card
- Monitor inventory, shipments and deliveries
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