CMS - Criticom Monitoring Services
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CMS SiteControl
CMS now offers next generation broadband and GSM home
and business management services. Dealers can now offer
interactive security, video monitoring, control and energy
management—all tied to one elegant system. Enjoy a
competitive edge with CMS SiteControl.     Learn More
Interactive Services
to Grow Your RMR
CMS offers the services popular with today’s tech-savvy customers,
such as burglary, fire, two-way voice, environmental, PERS and
interactive—including Honeywell’s Total Connect and now, CMS
SiteControl. SiteControl is the only central station-integrated
home and business control solution.     Learn More
Technology and Infrastructure
to Meet Your Needs
When CMS is your partner, you have access to the most technologically
advanced infrastructure and resources available. You can build your
business knowing that no matter what technology you install, CMS
can monitor it.    Learn More
People Who Really Care
for Your Customers
CMS people have unrivaled experience! When you choose CMS, you are partnering with the best in the business. No one else matches up to our experience.    Learn More
You Can Trust
Take control of your customers—your monitored account base—
and save time. We put you in control with your ‘own’ customized
monitoring center.    Learn More
Total Connect
Remote Services
With Honeywell Total Connect Remote Services,
your customers can stay connected and in control
of their home or business—whenever they want,
wherever they are.    Learn More
The Perfect Partner
to Build Your Business
In today’s competitive market, you need a partner you can trust and one that you can count on for a high level of support in the business. We see what’s successful and what fails—we act as your trusted consultant. We realize that your customers are your #1 asset and know how important it is to handle them with care, especially in the conversion process.   Learn More

Beyond the Call

Since 1978 CMS has been providing high quality monitoring nationwide. We are the best wholesale monitoring company in the United States. We provide alarm monitoring for high-end installers and providers of intrusion, environmental and life safety security products and services—residential, commercial, medical and industrial customers.

RMR Builders Extraordinaire

We feature all of the RMR tools of the trade with the latest technology and a host of services all designed to build your RMR. These include the very latest technology to let you retrofit current customers, attract new customers and perform easy conversions.

  • Interactive
  • PERS
  • Video
  • GSM
  • Attrition Tools

Residential and Commercial
Monitoring Specialists

Residential customers are your prime source of RMR and we treat them with the respect and attention they deserve. We serve your customers with extensively trained operators who are ready to assist with signaling for burglary, fire, panic, hold-up, low battery and a/c power failure. We provide top-tier commercial and industrial monitoring services to grow RMR on the commercial side of your business and serve your customers in partnership with leading technology innovators such as AT&T®, Avaya®, UTC and Verizon®. Our specially trained commercial/industrial operators help you keep the customers you work so hard to get.


PERS Monitoring for a Changing Demographic

The aging population is a great source of RMR. We can help you promote independence for your customers with a Personal Emergency Response System (PERS). We have operators specifically trained to handle PERS signals that are just a press of a button away. With PERS monitoring by CMS, your customers can enjoy freedom and security while you build your RMR.

Take Advantage of Preferred Pricing With These Recommended Partners!

Your business can enjoy preferred pricing on purchases of Honeywell® intrusion hardware through ADI.
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